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Ohana Help Desk

The Hawaiʻi State Department of Education (HIDOE) launched the nation’s first statewide, comprehensive help desk providing technology support to public school students and their parents as schools offer more opportunities for online and blended learning.

The ʻOhana Help Desk will provide self-service and chat support for families experiencing issues connecting to HIDOE systems remotely from home. The help desk will be able to assist with connectivity-related issues (e.g. network and wifi connectivity), access and security issues, device support (e.g. devices, applications, software updates) and general IT support. Please follow this post to access the Help Desk information.

The Parent Line

The Parent Line is a free statewide confidential telephone line. This site provides resources on child behavior, child development, parenting, caregiver support, and community links. They have a phone line staff that will help problem-solve parenting challenges and child and adolescent behavior.
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HIDOE Internet Safety Resources

The Hawaii Department of Education is committed to teaching digital citizenship and online safety. This document offers safety tips for students and help for families.
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Bicycle Safety

Army regulations state that all riders must wear helmets on installations. Please review the bicycle base policies by following this link.
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US Army Garrison Hawaii Safety Tips

AR 385-10 Army Safety Program states that helmets will be worn while using the following: bicycles, scooters, skateboards, roller skates and roller blades.

DRONE Policy on Schofield and Military Installations

Please read the policy on remotely controlled (RC) aircraft. All Hawaii installations, including Solomon Elementary School, are required to immediately contact installation law enforcement upon observation of RC aircraft.
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